Fast Discreet UK Delivery
Whenever and whatever you order from FM Heels your delivery will be made as quickly, efficiently and discreetly as possible, using the best shipping and delivery resources we have at our disposal, we have partnered with Royal Mail and DHL Express Logistics as premier partners to bring you the best possible delivery experience every time.
United Kingdom Deliveries
Same Day Despatch
Where ever possible we will try our best to despatch your shipment on the same day that you order it, For Next Day via DHL and Saturday Delivery services in ordere to ensure Same Day Despatch orders must be place before 1 PM, for Royal Mail Tracked 24 & 48 services, orders must be placed before 3PM.
Please note that during busy periods like Christmas and Valentines etc it may not be possible to ship all Standard UK Delivery orders on the same day, It is advised that during busy periods express and next day orders will take priority, so if you need your order fast then it is best to upgrade your delivery options.
Royal Mail Tracked 24 and 48®
Our Standard and Express Delivery Services are provided via Royal Mail Tracked 24 and Royal Mail Tracked 48, this excellent service is a dedicated parcel service from Royal Mail which gives many benefits to you our customers, which is why we opt to use this premium service for almost all our fabulous shoe and boot deliveries.
- - Free SMS and email notifications so you know when your shoes are due to be delivered.
- - Free re-deliveries if your not home when Royal Mail attempt delivery.
- - Free Safeplace Nomination - Allows you to nominate a safe place where parcels can be left if no one is home to accept delivery.
- - Free Local Collect Business™ - Allows you to nominate a local Post Office® where their parcel can be delivered for collection.
You can track your Standard or Express service delivery from us using Royal Mail's Track and Trace site, just enter your tracking number and Royal Mail will show you the current status of your delivery.
Express / Next Day & Saturday Delivery
Express Options, Next Working Day Delivery via DHL & Saturday Delivery are available on all items which are in stock in our UK warehouse, and if your chosen shoe or boot etc is available in the correct colour & size from stock then you will be offered next day delivery options at the checkout, where UK stock is not available these options will not be offered, If you are in any doubt or wish to check stock of an item then please drop us a message via the contact pages, or give us a call on 0333 444 0410.
All our deliveries are made in either plain boxes / bags, or in courier bags or boxes, depending on the despatch location, your item may carry an FM Heels logo on the shipping label next to our returns address,
If your shoes or boots are available from stock in our UK warehouse then they will be despatched the same day as ordered (providing you order before midday). Any items not currently available from our UK warehouse will take approximately 3 - 7 working day to reach you as we order at least twice a week from the USA bringing your shoes to the UK via Fedex International Priority and then the moment they land in the UK they are immediately despatched on to you.
We try to hold as much stock as possible in stock in the UK but with over 45,000 styles, sizes & colours available it is physically not possible to hold everything.
Our stock systems are linked to our suppliers around the world to ensure that whatever you order from us is available from the manufactured and can be shipped to the UK quickly so that we can complete your order in a timely a manor as possible.